By accessing and placing an order with Giovanni Chocolate, you confirm that you agree to the terms and conditions outlined below.
1. Orders & Payments All orders must be paid in full at the time of purchase. Prices may vary based on customization, packaging, or special requests.
2. Product Availability Some items may be available in limited quantities. If a product becomes unavailable after ordering, we will contact you to offer alternatives or a refund.
3. Product Quality Giovanni Chocolate follows strict quality standards. Please store products properly, especially during warm weather, to maintain freshness.
4. Delivery & Pick-Up Delivery times vary by location. Any delays caused by courier services or incorrect address information are outside our responsibility.
5. Returns & Refunds Due to the nature of chocolate and food items, returns are not accepted unless the product arrives damaged.
6. Personal Data We collect and process customer information in accordance with our Privacy Policy.
7. Contact For support or inquiries, please reach us via WhatsApp or email
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